Privacy Policy

At Zipper Manufacturing, we respect your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website zippermanufacturing.com. By using our website or services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal and non-personal information when you use our services, such as:
Personal Information:

    • Name
    • Email address
    • Phone number
    • Shipping and billing addresses
    • Payment details (processed securely via third-party payment gateways)
    • Order history and preferences
Non-Personal Information:
   • Device information (type, model, operating system)
   • Browser type and version
   • IP address
   • Pages visited, time spent on pages, and referring URLs (websites you visited before landing on our site)

2. How We Use Your Information

We use your information for various purposes, including:
   • Order Processing: To process your orders, deliver products, and communicate with you regarding your orders.
   • Customer Support: To respond to inquiries, provide customer service, and improve our offerings based on your feedback.
   • Marketing: To send promotional emails and newsletters with your consent. You can unsubscribe at any time.
   • Website Improvement: To analyze and improve the user experience, functionality, and performance of our website.
   • Legal Compliance: To comply with legal requirements, prevent fraud, and protect our rights.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following cases:
   • Service Providers: We share information with third-party vendors (e.g., payment processors, shipping companies) who help us operate our business and deliver services. These providers are contractually obligated to protect your data and only use it for purposes related to our services.
   • Legal Requirements: We may disclose your information if required to do so by law, to respond to a legal process, or to protect our rights, property, and safety, or that of others.

4. Data Security

We implement reasonable security measures to protect your personal information, including encryption of sensitive data during transactions. However, no method of data transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience on our website, such as:
   • Cookies: Small data files placed on your device to remember your preferences and improve your user experience.
   • Analytics: We use tools like Google Analytics to track website usage and performance to improve our content and services.
You can control cookies through your browser settings, but please note that disabling them may affect your ability to use some features of our website.

6. Your Rights and Choices

As a user, you have the following rights regarding your personal data:

   • Access and Update: You have the right to access and update your personal information at any time by logging into your account or contacting us.
   • Opt-Out of Marketing: If you no longer wish to receive promotional emails or newsletters, you can unsubscribe by clicking the “unsubscribe” link in the email or by contacting us directly.
   • Deletion: You can request the deletion of your account and personal data by contacting us, subject to legal obligations and our retention policies.

7. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer required, we will securely delete or anonymize your data.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend that you review their privacy policies before sharing any personal information.

9. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children. If we discover that a child has provided us with personal data, we will delete such information immediately.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the most recent revision will be updated at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions or concerns about our Privacy Policy, or if you would like to exercise your rights related to your personal information, please contact us at:
   • Email: info@zippermanufacturing.com
   • Phone: +91 8097606161
   • Address: Room No 53, Bhulan Yadav Chawl, Gaondevi Road, Ghatkopar West Mumbai – 400086.

Conclusion

By using Zipper Manufacturing’s website and services, you agree to the collection and use of your personal data as described in this Privacy Policy. We are committed to ensuring that your personal information is secure and protected.

Tips for Implementation:

1. Make It Accessible:

Ensure that the Privacy Policy is easy to find on your website. It’s typically placed in the website footer or within the “Terms & Conditions” or “About Us” sections.